Delivery Information

Shipments

Shipments are insured and sent internationally to the Miami branch. Orders are usually shipped within 48 hours of receipt of the total payment, unless your order includes custom-made items. Please note that custom orders take longer to be shipped because of the additional manufacturing time we need to craft your special requirements. Every item is shipped with an invoice and a professional appraisal. We offer three shipping options.

Option 1 - Regular Delivery All orders shipped by registered mail are free of shipping charges. All purchases will be shipped by registered mail unless you select an alternative shipping option. All packages are fully insured by ArrowDiamonds.com while in transit. You can expect to receive your purchase 10-14 business days after it leaves our warehouse.

Option 2 - Express Delivery US$ 29.00 for orders up to US$ 999 US$ 39.00 for orders between US$ 1,000 - US$ 3,999 US$ 59.00 for orders between US$ 4,000 - US$ 7,999 US$ 89.00 for orders between US$ 8,000 - US$ 11,999 US$ 129.00 for orders of US$ 12,000 and above For faster delivery we use Express Mail Service which is similar to FedEx. Insurance and handling are included in the shipping fee. You can expect to receive your purchase 4-5 business days after it leaves our warehouse.

Option 3 - Super Express Delivery US$ 199 to the USA and US$ 279 elsewhere Super Express deliveries are available for all orders and are shipped by special courier : Brink's, Malca-Amit, etc.. You can expect to receive your purchase within 2-3 business days. This service is fully insured door-to-door. The rules and regulations concerning courier delivery using our Super Express Delivery service vary from country to country. Please email us for specific shipping information to your location.